The Quality Management Iceberg
Learn how (and why) using key quality management techniques support your project's success. Applied wisely, quality management will help you complete your projects on time without comprising customer satisfaction.
Course Overview
What is Quality?
A Little About You
A Look at the Quality Management Iceberg
Quiz — The Quality Management Iceberg
Building Quality
Quiz — Building Quality
The Cost of Quality (COQ)
Quiz — The Cost of Quality
Quirky Attitudes